Privacy Policy

This website is operated by Schmitt Studio, 2/145 Arthur St, 4006 Fortitude Valley, Australia. This policy explains how personal information and technical information are handled in connection with this website, the free public map tool, contact requests, public references, route references, beta access requests, and the OnsiteMate business workspace.

If you use the contact form or contact us by email, we may collect your name, email address, phone number if you choose to provide it, company name if provided, and the contents of your message.

If you request beta access, apply for the business workspace, or ask for an invite or access code, we may collect your name, email address, phone number, company or business name, role, location, intended use case, and any message you submit.

If you use the free public map tool, the map can process coordinates, searched locations, selected map points, labels, copied links, exported location data, and map references generated by the tool. If you create a public OnsiteMate reference, we store the generated reference code and the rounded coordinates connected to that reference.

If you create or save a route reference, we may store the generated route reference code, route point order, labels, addresses if provided, coordinates, point count, creation time, last used time, and usage count.

If you use location features such as 'Use my location', your browser may ask for permission to access your device location. Location access is used to position the map or create the selected point. We do not receive your device location unless you use it in the website tool or submit, save, share, export, or reference that location.

If you use or are invited to the OnsiteMate business workspace, we may collect account and workspace information such as name, email address, phone number, company name, business address, workspace name, invite or access code, user role, permissions, team or staff records, client or request records, job or site details, scheduling information, field staff status, time tracking entries, notes, uploaded or entered content, activity history, and administrative records needed to operate the workspace.

Basic technical information may also be collected automatically by the hosting environment and service providers, such as IP address, browser type, device information, operating system, referral URL, pages visited, timestamps, server log data, error logs, security events, and data needed for debugging, fraud prevention, abuse prevention, and service delivery.

When submitting a contact form, beta access form, or workspace request, you may be asked to confirm that you have read this Privacy Policy and understand that your details will be used to process and respond to your inquiry. This confirmation is not consent to receive marketing messages.

This website does not use contact form submissions for marketing unless a separate and clear consent is requested.

• respond to enquiries, beta requests, workspace requests, and project requests
• communicate with you about your message, request, workspace, or account
• provide the free map tool, coordinates, public references, route references, exports, and share links
• create, manage, secure, and support business workspaces
• manage invite codes, access codes, roles, permissions, staff users, schedules, requests, jobs, and field workflows
• maintain website and workspace security, reliability, abuse prevention, and debugging
• keep records that are reasonably necessary for business, operational, legal, and administrative purposes

If you contact Schmitt Studio through the contact form or by email, your information is used to process and respond to your inquiry.

Where the EU or UK GDPR applies, this processing may be based on taking steps at your request before entering into a contract, where your inquiry relates to a possible project, collaboration, beta access, or workspace access, or on legitimate interests in responding to your message and operating a professional website and service.

For business workspace users, processing may also be necessary to provide the requested service, manage user access, operate workspace features, maintain security, and support business administration.

Public point references and route references are designed to make coordinates and routes easier to find again later. A reference may be searchable by anyone who has the code.

Public references are not intended for sensitive personal information. Do not save private, confidential, dangerous, or highly sensitive locations as public references unless you understand that anyone with the reference code may be able to retrieve the saved point or route.

Route references may include multiple points, labels, addresses if entered, coordinates, and route order. The in-map route preview may show direct point-to-point lines and may not represent road routing.

The OnsiteMate business workspace may be used by companies to manage field staff, requests, scheduling, time tracking, site or job workflows, back office tasks, client or customer requests, notes, and operational records.

Information entered into a workspace is controlled by the workspace owner or authorised business users. This may include personal information about staff, clients, contractors, or contacts if the business chooses to enter that information.

Workspace owners and authorised administrators may be able to view, manage, export, update, or delete certain workspace records depending on the features available.

Personal information is used only for the purpose for which it was collected, or for related purposes that would reasonably be expected in the circumstances. Information is not sold.

Information may be processed through website hosting, database, email, authentication, analytics, security, mapping, storage, and technical service providers where reasonably necessary to operate the website, provide the map tool, manage references, operate the workspace, and respond to enquiries.

Some providers may process data in Australia or overseas, depending on their infrastructure and service configuration.

Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure.

Security measures may include hosted infrastructure protections, access controls, authentication, environment configuration, database permissions, logging, and operational review.

No method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

Personal information is kept only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Contact form messages are generally kept only for as long as needed to respond to the inquiry, manage any related business communication, and keep reasonable administrative records.

Public references and route references may be kept while the reference feature is active, unless removed by Schmitt Studio or deleted where deletion is technically and reasonably available.

Business workspace information may be kept for as long as the workspace is active, as needed to provide the service, or as required for legal, accounting, security, backup, or administrative purposes.

You may request access to personal information held about you, or ask for corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading. Requests can be sent to info@schmitt-studio.com.

You may also contact Schmitt Studio at any time to ask about how your information is handled, to request deletion where applicable, or to ask Schmitt Studio not to continue a conversation.

Workspace users should also contact their workspace owner or administrator for requests relating to information controlled by their business workspace.

If you have a privacy concern, please contact Schmitt Studio first at info@schmitt-studio.com. If the issue is not resolved, you may be able to lodge a complaint with the Office of the Australian Information Commissioner.